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Disney Springs

Disney Springs

www.disneysprings.com
What is your customer experience with Disney Springs?

Disney Springs Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 2 customer reviews and recent recommendations to Avoid. Consumers report dissatisfaction with customer service, problems with discounts and special offers, and a perceived high price level.

Positive Feedback

Reviews show no consistent praise; visitors did not report reliable positives for amenities or service in these reviews.

Negative Feedback / Risk Areas

  • Lost valuable items and no timely follow-up or recovery of a camera.
  • Vouchers not received and transfers between Disney lines causing confusion and unresolved issues.
  • Reports of rude or heavy-handed staff behavior and strict enforcement of policies.
  • Complaints about high prices and poor handling of guest concerns, reflecting Disney Springs customer complaints.

Key Takeaways for Future Customers

  • Search recent Disney Springs reviews before visiting and set expectations for customer service.
  • Keep valuables secure and confirm voucher delivery before arrival.
  • Be prepared for high prices and consider alternatives if customer experience matters.
  • If you hold Disney passes, verify support channels; some guests reported canceling passes after issues.
View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Detroit, Michigan

No one called me. Lost expensive camera

left my camera either in pub or Fit and Run shoe store

Would like a return call at 217-414-****.

I was just overnight in Orlando for a cruise.

occurred on Jan. 20th

View full review
Vincent F Gwe

Voucher not received

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AI Highlights
  • - Meta Quest 2 is off limits due to poor service.
  • - Disney transfers callers and Disney Springs isn't reachable; I will cancel Disney passes.

Meta quest unhelpful and incoherent when the issue was clearly explained. You tell them the issue then they talk about another topic as if you said nothing before this.

Disney keeps transferring you to other Disney park lines instead of any extension in house for Disney springs itself.

No one on disneys end is completely clear on what is going on so the issue itself has been lost seeing as I cannot even get in contact with Disney springs itself. Not only am I no longer interested in the meta quest 2 because of their customer service, I am also going to cancel my Disney passes as well

Loss:
$25
Cons:
  • Voucher not received

Preferred solution: My 25 dollar voucher for meta quest

View full review
Peter P Ajv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake Buena Vista, Florida

Have become a the most unfreindly unhappy place since covid

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AI Highlights
  • - Mask policies are described as police-state with no evidence they work; Disney is overpriced and overrated, with better Florida options.

The police state attitude of the cast members over mask wearing is off the scale ridicules. As there is no scientific evidence that they do anything at all. It is all just vertue signaling enforcing somthing that does not work just to be seen to be doing somthing so they can rake the money back in !!!!!

The Bullish attitude of the staff and constant public announcements.

Along with being overpriced and overrated, Disney has had its day Best to avoid There are much friendlier happier to visit while in FloridaAvoid

Loss:
$800
Cons:
  • Police stste attitude over reaction to covid

Preferred solution: Full refund

User's recommendation: Avoid

View full review

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